Every Moon There BlackBerry 1000 Units Damaged Teleplan, partner of Research in Motion (RIM) BlackBerry devices to repair centers in Indonesia, noted the average there are about a thousand units of defective devices were sent to the place to be repaired.
"Since we opened the Repair Center this past August 27, 2009, there were 9000 BlackBerry units are in and we fix it. So a month an average of one thousand units," said Rita Effendi, Program Manager for RIM Teleplan, yesterday during a visit to the BlackBerry Repair Center in Sunter , North Jakarta.
One thousand units were damaged BlackBerry sent to Teleplan Repair Center customer service which left 15 Authorized BlackBerry devices in the Customer Care Center (ABCCC) that exist in Indonesia. ABCCC majority are in Jakarta.
Rachel Kooi, PR Manager of Asia Pacific Rim, describes as the BlackBerry subscriber growth in Indonesia, his initiative to increase the number of ABCCC it. "Maybe we added the numbers will double," he said.
But unfortunately, only the number of pick-up point ABCCC are added. For the number of repair centers, RIM is still only going to rely tempat Teleplan in Sunter for damage to your BlackBerry device to accommodate complaints from all over Indonesia.
"We feel the existing facilities can still be sufficient all. For now, the repair center can handle a thousand units per month to repair existing lines, and shifts it can still be added. There are still two vacant floors (in buildings Teleplan) we can add additional lines if demand increases, "explained Rachel.
Teleplan repair of existing buildings in Sunter has four floors. But of the four floors, the new one floor (2nd floor) which has been functioning optimally for improving the current device. First floor of the building was used to receive requests. While the third and fourth floor that has not functioned optimally just so versatile space.
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